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Beyond the Rent Check: How Ancillary Revenue is Changing Multifamily Profitability

Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they dive into the evolving world of ancillary revenue and its growing impact on the bottom line of multifamily housing operations. In a landscape where traditional rental income is increasingly squeezed by market fluctuations, rising operating costs, and economic uncertainty, savvy operators are forced to think outside the box.

In this episode, Kerry and Jimmy explore various ancillary revenue streams reshaping the multifamily landscape, from amenity-based subscriptions and premium resident services to monetized smart technology and strategic revenue-sharing partnerships. They break down what’s working and emerging, and how these innovations drive profitability beyond the rent check. At the same time, they unpack the delicate balance between increasing revenue and maintaining resident trust, especially amid growing renter pushback for greater transparency and value.

Kerry and Jimmy’s Words of Wisdom: "Let’s be real, rent alone isn’t cutting it anymore. If you’re not tapping into smart, resident-friendly ways to drive ancillary revenue, you’re leaving money on the table. But it’s got to be more than just slapping on extra fees, it’s about creating value renters actually want, and doing it in a way that makes sense for the business and the people who live there. Today’s renters are savvy. They want transparency, convenience, and value. So the real opportunity lies in delivering services and experiences they actually care about.”

Resources: The Modern Economy Requires New Thinking to Fuel Transformation